Just a quick catch up, I haven’t been online blogging much lately, there have been quite a few pre Christmas activities to be attended to, not complaining about that though.
Just wanted to tell you all about my cooker problem. I got a new one just a year ago next week, it has an interior oven light which I’ve not used it a lot , then discovered it wasn’t working., on trying to change it I couldn’t budge it, for a start it’s in the most awkward of places, way up inside at the top on the right, which meant lying on my back to unscrew it. but couldn’t . I’d resorted to using a torch to see inside the oven when baking.
I went into the shop where I’d bought it, and was told it wasn’t covered, so didn’t pursue it further. On talking to a friend, she reckons that it should be covered as it’s part of the enhancements of the cooker or something, Anyhow I decided to have a try, and with one week to go on the guarantee they agreed to replace it. Next thing I got a phone call from the engineer telling me it would cost me labour, around £75 ! all to change a 30p bulb.! I told them quite vociferously I was not going to pay as it was covered for parts AND labour., and I would be taking it further and would probably in fact put it on their site in the review space. and possibly getting in touch with Trades description ombudsman, I hadn’t got a clue how to go about that , but it sounded quite impressive.
I got another phone call soon after saying that it would be changed under the terms of guarantee and have an appointment for to-morrow. It shows it pays to complain, and all for a 30p bulb.
Take care everyone.